Follow this guide to learn how to claim your Health Lottery prizes. The method to claim your Health Lottery prize depends on the amount won and whether you played online or in-store. Here’s a detailed guide to help you claim your winnings:
Played Online
- Prizes up to £2,000: These will be automatically transferred to your online wallet. You can withdraw the funds at any time.
- Prizes £2,000 and above: You will need to complete a prize claim form. Contact The Health Lottery Helpline at 0330 3902289 (charged at local call rate) for assistance. The team will guide you through the process and help with any necessary arrangements. Please allow 14 working days for the claim process to be completed and for the funds to reach your bank account.
Played at a Retailer
- Prizes up to £50: Can be claimed at any of the 20,800 participating retailers.
- Prizes over £50: Contact The Health Lottery Helpline at 0330 3902289 (charged at local call rate) for assistance. The team will support you with the necessary arrangements to collect your prize and provide any additional information you may need.
Remember to call the Health Lottery helpline at 0330 3902289 for any prize over £2,000 to ensure you complete the required claim process and receive your winnings promptly.
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