The method to claim your Irish Lotto prize depends on the amount won and whether you played online or in-store. Here’s a detailed guide to help you claim your winnings smoothly:
Played Online
If you played online through the official website or app, follow these steps based on your prize amount:
- Prizes from €1 – €99: These will be automatically transferred to your online wallet.
- Prizes from €100 – €500: Funds will be transferred to your linked card if your ID is verified. If the e-payment fails or the account is not verified, a cheque will be issued.
- Prizes from €501 – €9,999: A Claim Form will be sent to you after age and identification verification. Once completed, a cheque will be issued.
- Prizes of €10,000 and above: Contact the Irish National Lottery Claims Department at +353 1800 666 222 (Mon-Fri, 9.15 am-5.30 pm) to arrange the processing of your prize.
Played at a Retailer
If you purchased your ticket from a retail agent, here’s how to claim your prize:
- Prizes from €1 – €100: Can be claimed at any National Lottery Agent.
- Prizes from €1 – €2,500: Can be claimed at any An Post Office nationwide.
- Prizes from €1 – €14,999: Can be claimed at An Post Prize Claim Centres. A list of these centres can be downloaded from the official website.
For prizes of €15,000 and above, contact the Irish National Lottery Claims Department at +353 1800 666 222 (Mon-Fri, 9.15 am-5.30 pm) to arrange the processing of your prize. Follow these steps:
- Sign the back of the winning ticket.
- Keep the ticket in a safe place.
- Contact the Irish National Lottery immediately.
Important Notes:
- Remember that you must claim your Irish Lotto prizes within 90 days of the applicable draw date.
- Winning tickets need to be signed on the reverse side.
- Photo ID verification and a Prizewinner Claim Form may be required.
- For prizes over €15,000, in-person processing is necessary.
For any further assistance, contact the Irish National Lottery Claims team at +353 1800 666 222 during office hours (Mon-Fri, 9.15 am-5.30 pm).